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FAQ's

  • What material are the garments made from?
    Crewneck Sweatshirts: 80% Cotton, 20% Recycled Polyester Hooded Sweatshirts: 80% Cotton, 20% Recycled Polyester Sweatpants: 80% Cotton, 20% Recycled Polyester Heavy T-shirts: 100% Combed Cotton Jersey
  • Are items true to size?
    Yes! The shirts are unisex. Please see the measurements to confirm which to select. Shirts do have under 5% shrinkage, please see care instructions.
  • Can I return my tee?
    We do not currently offer any returns or refunds for our products. If the item ordered is the incorrect size, damaged, or defective, we will happily exchange it. Please email us at support@blkwomencan.com to begin the process. Once the item is shipped to us and received, we will ship the replacement. We thank you for understanding this policy!
  • When will my order be shipped?
    Please allow up to 5 business days to process your order before shipping, as each shirt is made to order and made with lots of love! Orders are then shipped every Monday, via USPS First Class Mail in 1-3 business days. You will always receive a tracking number once the order is processed and ready to ship! Once your order is in the hands of the post office, we unfortunately have no control over delays.
  • Who will be delivering my order?
    Orders are shipped directly through USPS and arrive within 1-3 business days. Once your order has been received by the post office, we unfortunately do not have control over any delays. On rare occasions, some orders are shipped via UPS.
  • Are shirts ready to ship or made to order?
    Shirts are made to order in-house with love, so please be patient and remember that processing times are up to 5 business days prior to shipping.
  • How do I know my size?
    Please know that all items are unisex and fit true to size. If you are unsure of your sizing, refer to the size chart and select accordingly.

Shipping Policy

Please allow up to 5 business days for processing of your order before shipping as each item is made to order and made in-house with love! We will have your order out as soon as possible, of course. Once your order has shipped, you will receive an email notification with a tracking number. Once your item is received by the post office, unfortunately we can not control any delays. Please monitor your tracking number for updates.

Return & Exchange Policy

We do not currently offer any returns or refunds for our products. If the item ordered is the incorrect size, damaged, or defective, we will happily exchange it. Please email us at support@blkwomencan.com to begin the process.

 

Once the item is shipped to us and received, we will ship the replacement.

 

We thank you for understanding this policy!

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